In order to serve you better, the general management has set up a complaints management system. This complaints policy was adopted by City Council in 2008 and is now in progress. Please note that only written and signed complaints will be processed.

To view the policy and find out how to handle a complaint, please click here .

If you wish to make a complaint, you can send us a letter or fill out the form by clicking here and return it to the Town Hall.

The general direction.